I want you to feel comfortable about what happens to your personal information when you use Hysterectomy Support and Shared Experiences.
This privacy notice explains what information I collect, why I use it, where it is processed and the choices you have.
Hysterectomy Support and Shared Experiences Ltd
128 City Road
London
EC1V 2NX
United Kingdom
Email: admin@hysterectomy-support.com
For UK data protection purposes, Hysterectomy Support and Shared Experiences Ltd is the data controller for the personal information collected when you use my website, purchase my products or services, join my email list or contact me.
Depending on how you interact with me, this may include:
Your name
Your email address
Information needed to process a purchase
Your purchase history
Information you choose to provide when contacting me
Information you choose to share when participating in my programmes, communities or live sessions
Basic technical information collected when you use my website
I only collect information that I need to provide the service, manage your account or communicate with you.
I use different specialist services to run different parts of my business.
Podia is used for my website, email communications, customer accounts, courses, downloads and other digital products.
Stripe processes payments made through my website. I do not have access to your full payment card details.
Heartbeat hosts the Hysterectomy Support Hub and processes the information needed to provide your Hub membership and community access.
Zoom is used for live online support sessions.
Facebook/Meta may process information if you choose to participate in one of my Facebook groups.
These services have their own privacy policies and terms explaining how they process personal information.
I use your information to:
Process your purchases and payments
Give you access to products, courses and communities you have purchased
Manage your customer or member account
Send you information relating to your purchases or membership
Send emails you've signed up to receive
Respond when you contact me
Provide customer support
Manage and improve my website, products and services
Keep appropriate business and financial records
Meet my legal and regulatory obligations
I do not sell your personal information.
If you participate in one of my courses, communities, Facebook groups, live sessions or other activities, you may choose to share information about yourself with me or with other participants.
Please remember that information you post in a group or community may be visible to other members of that group or community.
You should only share information that you are comfortable sharing with others.
If you sign up to my email list, I may send you useful information, updates, offers and information about my products and services.
You can unsubscribe from marketing emails at any time using the unsubscribe link at the bottom of my emails.
If you purchase something from me, I may still send you essential emails relating to that purchase or service.
I keep your information for as long as it is needed to provide the products or services you have purchased, communicate with you, maintain appropriate business records and meet my legal obligations.
When information is no longer needed, it will be deleted or securely disposed of where appropriate.
Under UK data protection law, you have rights in relation to your personal information. Depending on the circumstances, these include the right to:
Ask what personal information I hold about you
Ask me to correct inaccurate information
Ask me to delete your information
Ask me to restrict how I use your information
Object to certain uses of your information, including direct marketing
Withdraw consent where I am relying on consent
If you have a question about your personal information or want to exercise one of these rights, email:
admin@hysterectomy-support.com
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your information has not been handled properly.
My website uses cookies and similar technologies to make the website work and, where applicable, understand how visitors use it.
Some cookies are necessary for the website to function. Other cookies may be used for analytics or other purposes and may require your consent.
You can manage your cookie preferences through the cookie controls provided on the website.
I take reasonable steps to protect your personal information and use established third-party services to store and process information securely.
However, no online service can guarantee complete security.
I may update this privacy notice from time to time if my business, services or legal requirements change.
The latest version will always be available on this website.
Last updated: August 2026